{"id":7259,"date":"2020-11-04T18:27:43","date_gmt":"2020-11-04T15:27:43","guid":{"rendered":"http:\/\/mersinekonomipolitikagazetesi.com\/?p=7259"},"modified":"2020-11-04T18:27:43","modified_gmt":"2020-11-04T15:27:43","slug":"akdeniz-belediyesinde-beyaz-masa-kuruluyor","status":"publish","type":"post","link":"https:\/\/mersinekonomipolitikagazetesi.com\/?p=7259","title":{"rendered":"Akdeniz Belediyesinde \u2018Beyaz Masa\u2019 kuruluyor"},"content":{"rendered":"<p><span style=\"line-height: 1.6em;\">Mersin\u2019in merkez il\u00e7e Akdeniz Belediyesi, \u00c7a\u011fr\u0131 Merkezi Y\u00f6netim Sistemi (Beyaz Masa) kuruyor. Beyaz Masa sayesinde, vatanda\u015flardan gelen b\u00fct\u00fcn talepler, \u00f6neri ve \u015fikayetler dijital ortamda kay\u0131t alt\u0131na al\u0131nacak, \u00e7\u00f6z\u00fcm s\u00fcre\u00e7leri takip edilecek.\u00a0<\/span><\/p>\n<p>Akdeniz Belediyesi, gerek il\u00e7e s\u0131n\u0131rlar\u0131 i\u00e7erisinde ya\u015fayan vatanda\u015flardan gelen her t\u00fcrl\u00fc talep ve \u015fikayetin en k\u0131sa s\u00fcrede ilgili birimlere aktar\u0131l\u0131p \u00e7\u00f6z\u00fcme kavu\u015fturulmas\u0131 gerekse hizmet kalitesini artt\u0131rmak amac\u0131yla yenilik\u00e7i sistemlerden faydalanmaya devam ediyor. Bu kapsamda, Akdeniz Belediyesinde, vatanda\u015flardan gelen her t\u00fcrl\u00fc talep ve \u015fikayetin kay\u0131t alt\u0131na al\u0131n\u0131p en k\u0131sa s\u00fcrede \u00e7\u00f6z\u00fcme kavu\u015fturulmas\u0131, hizmet kalitesinin daha da artt\u0131r\u0131lmas\u0131 ve birimler aras\u0131 koordinasyonu en g\u00fc\u00e7l\u00fc hale getirilmek hedefiyle \u00c7a\u011fr\u0131 Merkezi Y\u00f6netim Sistemi kurulacak.\u00a0<br \/>\nAkdeniz Belediyesinden yap\u0131lan a\u00e7\u0131klamaya g\u00f6re, yerel y\u00f6netimlerde, vatanda\u015flar ile resmi ve \u00f6zel kurumlardan gelen her t\u00fcrl\u00fc talep ve sorunun iletildi\u011fi, \u00e7\u00f6z\u00fcm s\u00fcre\u00e7lerinin takip edildi\u011fi ve direkt olarak belediye ba\u015fkan\u0131na ba\u011fl\u0131 t\u00fcm birimlere verilen genel isme Beyaz Masa; bu s\u00fcrecin dijital ortamda y\u00f6netilmesi ve uygulanmas\u0131na da \u2018Beyaz Masa Yaz\u0131l\u0131m\u0131\u2019 deniyor.\u00a0<\/p>\n<p>Yeni sistem m\u00fcd\u00fcrlere anlat\u0131ld\u0131\u00a0<br \/>\nHizmet kalitesinin artt\u0131r\u0131lmas\u0131nda \u00f6nemli rol oynayan \u00c7a\u011fr\u0131 Merkezi Y\u00f6netim Sisteminin Akdeniz Belediyesinde olu\u015fturulmas\u0131na y\u00f6nelik \u00e7al\u0131\u015fmalar kapsam\u0131nda, kurumda g\u00f6revli m\u00fcd\u00fcrlerin kat\u0131l\u0131m\u0131yla tan\u0131t\u0131m toplant\u0131s\u0131 ger\u00e7ekle\u015ftirildi. Bilgi \u0130\u015flem M\u00fcd\u00fcrl\u00fc\u011f\u00fc organizasyonunda yap\u0131lan toplant\u0131da, konunun uzman\u0131 Vedat Y\u00fcksel taraf\u0131ndan birim m\u00fcd\u00fcrleri ve personele sistemin \u00f6z\u00fc ve \u00e7al\u0131\u015fma \u015fekli hakk\u0131nda ayr\u0131nt\u0131l\u0131 bilgiler verildi.\u00a0<br \/>\nBeyaz Masada s\u00fcre\u00e7; vatanda\u015flardan gelen her t\u00fcrl\u00fc talep ve \u015fikayetin ilk olarak bilgisayar ortam\u0131nda kay\u0131t alt\u0131na al\u0131nmas\u0131 ve ba\u015fvuran ki\u015fiye kayd\u0131n\u0131n al\u0131nd\u0131\u011f\u0131n\u0131n bildirilmesiyle ba\u015fl\u0131yor. Kayd\u0131 yap\u0131lan her t\u00fcrl\u00fc talep ve \u015fikayet, ilgili birim m\u00fcd\u00fcr\u00fcne ula\u015ft\u0131r\u0131l\u0131yor. Gelen kayd\u0131 al\u0131p inceleyen birim m\u00fcd\u00fcrleri de talep veya \u015fikayetin konusu ne ise \u00e7\u00f6z\u00fcm i\u00e7in gerekli ad\u0131mlar\u0131 at\u0131yor ve ayn\u0131 sisteme, sorun veya talebin \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc bildiriyor. Birim m\u00fcd\u00fcrlerinden gelen bu kay\u0131tlar\u0131 alan \u00e7a\u011fr\u0131 merkezi y\u00f6netim sistemi personeli de ilgili vatanda\u015fa d\u00f6n\u00fc\u015f yap\u0131p talep veya \u015fikayetinin \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc bildiriyor.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mersin\u2019in merkez il\u00e7e Akdeniz Belediyesi, \u00c7a\u011fr\u0131 Merkezi Y\u00f6netim Sistemi (Beyaz Masa) kuruyor. Beyaz Masa sayesinde, vatanda\u015flardan gelen b\u00fct\u00fcn talepler, \u00f6neri ve \u015fikayetler dijital ortamda kay\u0131t alt\u0131na al\u0131nacak, \u00e7\u00f6z\u00fcm s\u00fcre\u00e7leri takip &hellip; <a href=\"https:\/\/mersinekonomipolitikagazetesi.com\/?p=7259\" class=\"more-link\">Devam\u0131n\u0131 Oku&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/7259"}],"collection":[{"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7259"}],"version-history":[{"count":0,"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=\/wp\/v2\/posts\/7259\/revisions"}],"wp:attachment":[{"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mersinekonomipolitikagazetesi.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}